FREQUENTLY ASKED QUESTIONS
I am worried about my email address being sold on to a third party. Will this happen?
No. We do not sell, rent or share any information with third parties under any circumstances. Ref
I want a specific task doing but it isn't on your Services list. Can or will you do it?
We are always willing to take on new tasks. So long as it is legal and within our field of expertise, we are willing to look at anything a client proposes. In such cases our Tarrif charges will be revised to reflect the project. Ref
How safe is it sending you documents and information over the internet?
Very safe. All client-deemed sensitive email-orientated projects are sent via CuteSendIt™ for your peace of mind using secure 256 SSL. If required, passwords and or encryption can be utilised. A small charge is applied to SSL security to cover adminstration costs, please ask for details. Ref
Not all work can be carried out remotely, what if I need a Receptionist or similar? Can you help me?
Yes. We recognise the need for a physical assistant where a virtual one cannot fully function; and we can provide you with a Super Temp. Ref & Ref - new site
According to your Tariffs, Retainer Clients pay £5 per hour less than ad hoc clients. Why the big difference?
We try to offer the best value for money we can and therefore we feel it necessary to reward regular clients who place several projects per month with us. Ref Ref |